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The contract between us |
We must receive payment of the whole of the price for
the goods that you order before your order can be accepted. Once payment
has been received by us we will confirm that your order has been accepted
by sending an email to you at the email address you provide in your order
form. Our acceptance of your order brings into existence a legally binding
contract between us. |
Price |
The prices payable for goods that you order are as set
out in our website. You will be required to pay extra for delivery and
it might not be possible for us to deliver to some locations. Our delivery
charges are set out here. |
Right for you to cancel your contract |
You may cancel your contract with us for the goods you
order at any time up to the end of the seventh working day from the date
you receive the ordered goods this is known as the 7 day cooling off period.
You do not need to give us any reason for cancelling your contract nor
will you have to pay any penalty. To cancel your contract you must notify
us in writing. If you have received the goods before you cancel your contract
then unless you do not have a right to cancel you must send the goods
back to our contact address at your own cost and risk.
Once you have notified us that you are cancelling your contract, any sum
debited to us from your credit card will be re-credited to your account
as soon as possible and in any event within 4 days of your order PROVIDED
THAT the goods in question are returned by you and received by us in the
condition they were in when delivered to you. If you do not return the
goods delivered to you or do not pay the costs of delivery, we shall be
entitled to deduct the direct costs of recovering the goods from the amount
to be re-credited to you. |
Cancellation by us |
We reserve the right to cancel the contract between us
if:
(A) we have insufficient stock to deliver the goods you
have ordered;
(B) we do not deliver to your area; or
(C) one or more of the goods you ordered was listed at
an incorrect price due to a typographical error or an error in the pricing
information received by us from our suppliers.
(D) If we do cancel your contract we will notify you
by e-mail and will re-credit to your account any sum deducted by us from
your credit card as soon as possible but in any event within 30 days of
your order. We will not be obliged to offer any additional compensation
for disappointment suffered. |
Delivery of goods to you |
We will deliver the goods ordered by you to the address
you give us for delivery at the time you make your order.
Delivery will be made as soon as possible after your order is accepted
and in any event within 30 days of your order.
You will become the owner of the goods you have ordered when they have
been delivered to you. Once goods have been delivered to you they will
be held at your own risk and we will not be liable for their loss or destruction. |
Liability |
If the goods we deliver are not what you ordered or are
damaged or defective or the delivery is of an incorrect quantity, we shall
have no liability to you unless you notify us in writing at our contact
address of the problem within 14 working days of the delivery of the goods
in question. **If you do not receive goods ordered by you within 30 days
of the date on which you ordered them, we shall have no liability to you
unless you notify us in writing at our contact address of the problem
within 40 days of the date on which you ordered the goods. If you notify
a problem to us under this condition, our only obligation will be, at
your option:
(A) to make good any shortage or non-delivery;
(B) to replace or repair any goods that are damaged or
defective; or
(C) to refund to you the amount paid by you for the goods
in question in whatever way we choose.
Save as precluded by law, we will not be liable to you for any indirect
or consequential loss, damage or expenses (including loss of profits,
business or goodwill) howsoever arising out of any problem you notify
to us under this condition and we shall have no liability to pay any money
to you by way of compensation other than to refund to you the amount paid
by you for the goods in question under clause** above. You must observe
and comply with all applicable regulations and legislation, including
obtaining all necessary customs, import or other permits to purchase goods
from our site. The importation or exportation of certain of our goods
to you may be prohibited by certain national laws. We make no representation
and accept no liability in respect of the export or import of the goods
you purchase. Notwithstanding the foregoing, nothing in these terms and
conditions is intended to limit any rights you might have as a consumer
under applicable local law or other statutory rights that may not be excluded
nor in any way to exclude or limit our liability to you for any death
or personal injury resulting from our negligence. |
Notices |
Unless otherwise expressly stated in these terms and conditions,
all notices from you to us must be in writing and sent to our contact
address at (Lunacy Boutique, Shop 6, Royal Buildings, Port Talbot, S.
Wales, SA13 1DN ) and all notices from us to you will be displayed on
our website from to time. |
Our Guarantee To You |
| We endeavour to display through this website all items in
our current range. We aim to hold stock of all styles and sizes whilst a
product is active. However, occasionally an item will be out of stock and
if this is the case this will be highlighted in your shopping basket. The
stock status for your order will also be notified to you on your order confirmation.
All dates quoted for delivery are estimated delivery dates only and may
be subject to change and we can accept no liability for any loss or damage
(whether direct or indirect) for delivery at any time other than the estimated
date for delivery. |
Conformity Of Goods |
We take every care to ensure that the description and
specification of our products are correct at the time of going to press.
However, while the colour reproduction of the products is a close representation,
we cannot accept any responsibility for any variation in colour caused
by the browser software or computer system used by you. |
Events beyond our control |
We shall have no liability to you for any failure to deliver
goods you have ordered or any delay in doing so or for any damage or defect
to goods delivered that is caused by any event or circumstance beyond
our reasonable control including, without limitation, strikes, lock-outs
and other industrial disputes, breakdown of systems or network access,
flood, fire, explosion or accident. |
Invalidity |
If any part of these terms and conditions is unenforceable
(including any provision in which we exclude our liability to you) the
enforceability of any other part of these conditions will not be affected. |
Privacy |
You acknowledge and agree to be bound by the terms of
our privacy policy. |
Third party rights |
Except for our affiliates, directors, employees or representatives,
a person who is not a party to this agreement has no right under the UK
Contracts (Rights of Third Parties) Act 1999 to enforce any term of this
agreement but this does not affect any right or remedy of a third party
that exists or is available apart from that Act. |
VAT |
We are currently VAT registered (917 3529 14 )
VAT is currently included in all products on this site. The price you
see next to any item is the price you will pay at checkout (excluding
postage costs). |
Governing law |
The contract between us shall be governed by and interpreted
in accordance with British law and the British courts shall have jurisdiction
to resolve any disputes between us. |
Entire agreement |
These terms and conditions, together with our current
website prices, delivery details, contact details and privacy policy,
set out the whole of our agreement relating to the supply of the goods
to you by us. Nothing said by any sales person on our behalf should be
understood as a variation of these terms and conditions or as an authorised
representation about the nature or quality of any goods offered for sale
by us. Save for fraud or fraudulent misrepresentation, we shall have no
liability for any such representation being untrue or misleading. Your
statutory rights are unaffected. |
Shop Details |
| Lunacy Ltd
Shop 6, Royal Buildings
Port Talbot
S. Wales
SA13 1DN
Lunacy (Cardiff)
35 Castle Arcade
Cardiff
cf10 1bw
Ltd Company Registration: 6360519
VAT Registration number: 917 3529 14
Phone: 01639 895735 (Port Talbot) - 02920 231500 (Cardiff)
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